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Q) When I try to connect to Internet Native Banner (INB), I get an error "SSL handshake failed: X509CertChainInvalidErr". How do I fix this?

A) This error is can be fixed by downloading a new certificate database file and installing it. To do this:

On Windows:

  1. Download the certdb.txt file (right click and choose Save As or Save Target As)
  2. Save the file to your "c:\Program Files\Oracle\JInitiator 1.1.8.16\lib\security\" directory (you may need to tell it to overwrite the file).
  3. Restart your web browser.

On a Macintosh:

  • If you are trying to access INB on a Macintosh on campus, please contact the Technology Support? to have this problem fixed.


 
   
     

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