Common Questions >> Using Blackboard Mail

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Q) How do I use Blackboard mail?

A) Mail allows you and your instructor to send, receive, reply, and forward mail messages to others in the course. You can also store drafts of mail messages, search your mail messages, and add mail folders.

There are four default folders for each user. The default folders cannot be renamed or deleted.

• Inbox: contains all received messages
• Sent Mail: contains all sent messages
• Draft: contains all unsent messages
• Deleted Mail: contains all deleted messages

Mail Page

To Read Mail

1. From the Mail Folders table, click the folder that contains the mail you want to read. The Mail Messages screen appears.
2. Click the message that you want to read. The message opens in a new browser window.
3. Click the Close button when you are finished reading your message.

To Reply to Mail

1. From the Mail Folders table, click the folder that contains the mail that you would like to reply to. The Mail Messages screen appears.
2. Click the message that you would like to reply to. The message appears in a new browser window.
3. Choose the format for your reply
   • If you want to forward mail, see Forwarding mail to another user within the course.
   • If you want to reply to the person who mailed you, click Reply.
   • If you want to include the original message in your reply to all topic members, click Quote.

By default, mail messages are presented in chronological order.

Tips

• To view both read and unread messages, click All at the top of the message list.
• To display any messages that were just sent, click Update Listing