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		Common Questions >> Web Index Printable View Topics in FAQs web: Changed: now 19:43 GMT Changed by: Access Denied 11 Apr 2013 - 19:11 - r1.6 cswearin Q) I'm getting an "Access Denied" error message when I try to go to the My Courses tab, my Personal Announcements tab or another location on LionsLink. How can I ...   Accessing Banner Bookshelf 15 Aug 2006 - 18:26 - NEW jparke08 Accessing Banner Bookshelf NOTE: You must be on-campus to access this documentation Open an Internet Explorer window Logon to LionsLink Click on the Administrative ...   Active X or Java Script Message 11 Apr 2013 - 19:17 - r1.3 cswearin Q) What should I do if I get an ActiveX or JavaScript message trying to check my e-mail in Google? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010386 ...   Add Additional Course to Consolidated Course 11 Apr 2013 - 19:18 - r1.4 cswearin Q) I want to add an additional course to a consolidated course, can I do this? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010388   Add Borders to Cells in Excel 16 Feb 2004 - 15:33 - r1.5 cswearin Q) How do I add borders to cells? A) To add borders to cells: 1. Select the cells you want to add borders to. 2. To select a border style, click Borders on the Formatting ...   Add Color or Pattern to Cell 16 Feb 2004 - 15:38 - r1.5 jmueller Q) How do I add color or a pattern to a cell in Excel? The color palette. A) To add color (or shade) to a cell in Excel: 1 Select the cells you want to be filled ...   Add Members to Course 16 Sep 2011 - 16:46 - r1.3 cswearin Q) How can I add guest members or teaching assistants to my course? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Add Members to Group 26 Jan 2006 - 16:21 - r1.2 cswearin Q) How can I add members to my group? A) If you want to add members to your group: 1. Click on the Groups icon. 2. Select the group to update. 3. Scroll down to Configuration ...   Add Questions to a Quiz 11 Feb 2008 - 19:19 - r1.2 rstock01 Q) Now that I have done all of this work, how do I add questions to my quiz (assessment)? A) To add questions to your quiz (assessment) you need to click on the quiz ...   Address Book 16 Feb 2004 - 15:41 - r1.8 cswearin Q) How do I use the Address Book in Word? A) The address book links to your email address book. So unless you have your address book in your email set up, this does ...   Align Data in Excel 17 Feb 2004 - 01:55 - r1.6 vchapman Q) How do I align (position) data in a cell? A) To center or align data in a cell: 1. Select the cells in which you want to reposition the data. To center or align ...   Allowing Student Access to a Course 29 Feb 2008 - 21:14 - NEW rstock01 Q) How do I allow my students to access my course in Blackboard? A) First, verify that the student is actually enrolled in your course, by checking your class list ...   Analog Sets 01 Feb 2010 - 20:09 - r1.3 cswearin Q) Will the old analog phone sets still work? How can I use them with the new system? A) If you have sets in your area that were not converted to IP sets and you ...   Answering Calls 01 Feb 2010 - 20:09 - r1.5 cswearin Q) How do I set up a calling group? A) If you need others in your pickup group to be notified when you have a call or a second call on your line, we can cause an ...   Auto Correct 06 Feb 2004 - 17:17 - r1.9 lballs Q) How do I use the AutoCorrect feature in Word? A) On the Tool Bar, select Help, Microsoft Word Help, then type in AutoCorrect, and click search. Select the topic ...   Auto Text Feature 16 Feb 2004 - 15:40 - r1.7 cswearin Q) How do I use the Auto Text Feature for a frequently typed date? A) To accept the word(s), press the Enter key. Word types them in for you automatically. Auto Text ...   Automatic Save 09 Feb 2004 - 20:01 - r1.9 cswearin Q) How do I use the Automatic Save feature in Word? A) On the Tools menu, click Options. Select the Save tab. Select the Save Auto Recover Info Every check box and ...   Backing Up Grade Quick Files 27 Aug 2009 - 18:53 - r1.3 cswearin Q) How do I backup my GradeQuick files? A) Grade Quick automatically makes a backup file every time you save it. However, Grade Quick files are not automatically ...   Banner 05 Jan 2004 - 19:57 - r1.2 judougla   Banner Function Keys 11 Apr 2013 - 18:39 - r1.12 cswearin Q) What are the Banner Function Keys? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010797   Blackboard and AOL 11 Feb 2008 - 20:50 - r1.10 rstock01 Q) Why am I having problems using AOL's browser? A) AOL users should use Netscape as their browser instead of the AOL browser. To use Netscape: 1. Start AOL 2. Minimize ...   Blackboard Assignments 11 Feb 2008 - 21:00 - r1.4 rstock01 Q) How do I view, submit, upload and view grades of my assignments in Blackboard? A) The Assignment tool allows the instructor to make documents available for you ...   Blackboard Bulletin Board 11 Feb 2008 - 21:02 - r1.7 rstock01 Q) Where did my messages go? A) Blackboard keeps track of which messages each user has read, and by default displays only messages which have not yet been read (these ...   Blackboard Calendar 11 Feb 2008 - 21:08 - r1.10 rstock01 Q) How do I add, edit, and delete entries in Blackboard calendar? A) Calendar allows students and instructors to exchange information about class events quickly and ...   Blackboard Chat 11 Feb 2008 - 21:09 - r1.6 rstock01 Q) Why are some of the rooms recorded? A) Chat rooms 1 through 4 can be logged so that instructors can hold online tutorial sessions or gauge participation in assigned ...   Blackboard Discussions 11 Feb 2008 - 21:11 - r1.5 rstock01 Q) How do I use Discussions in Blackboard? A) Discussions allows you to send, read, and search for messages. Discussions is divided into different topics which allow ...   Blackboard Learning System 11 Feb 2008 - 19:18 - NEW jmueller presentationwmv.wmv : Student Orientation   Blackboard Mail 11 Feb 2008 - 21:14 - r1.8 rstock01 Q) What is the difference between Blackboard mail and regular email? A) You may only send mail messages to other course participants and the instructor using Blackboard ...   Blackboard Quizzes 11 Feb 2008 - 21:17 - r1.4 rstock01 Q) How do I take a Blackboard quiz or survey? A) Follow the instructions below. Note: If you are taking a quiz that contains equations, Blackboard recommends you ...   Block Images in Firefox 29 Feb 2008 - 21:19 - r1.2 rstock01 Q) How do I block images from a particular website in my web browser? A) In Mozilla/Firefox, it's possible to block images from a web site by right-clicking on an ...   Bullets and Numbering 16 Feb 2004 - 15:39 - r1.7 cswearin Q) How do I do bullets and numbering in Word? A) Select the items to which you want to add bullets or numbers. To add bullets, click Bullets . To add numbers, click ...   Burn CD 06 Feb 2004 - 19:11 - r1.6 lballs Q) How do I burn a CD in Windows XP? A) Windows XP has built-in cd-burning abilities. This, in most cases, eliminates the need for third-party programs such as Roxio ...   CPIP Notification 11 Jan 2010 - 14:23 - r1.5 cswearin Q) I went into Administrative Tools or My Courses to look up personal information and received an error that read "CPIP Notification... external error". What do I ...   CPU 05 Jan 2004 - 19:53 - r1.2 judougla   Call Directory 04 Nov 2009 - 20:18 - r1.3 cswearin Q) How do I use the call directory to return a call? A) The number of calls that are stored in your call history directories (missed, received and placed calls) is ...   Calling Information 10 Oct 2008 - 21:01 - r1.2 rstock01 Q) How do I call Information? A) To dial Information, dial 9-1-411, then enter your authorization code followed by a #. This is the same as long distance dialing ...   Cannot Delete Tab 08 Dec 2005 - 21:03 - r1.2 jmueller Q) Why can't I delete a tab in LionsLink? A) You will not see a Delete this tab link if you are trying to delete a required tab. These tabs are (you may not have ...   Cannot Download Attachment 16 Sep 2011 - 15:50 - r1.4 cswearin Q) When I try to download an attachment, Internet Explorer is telling me that it "blocked this site from downloading files to your computer". How can I fix this? ...   Cannot Find My Class 11 Feb 2008 - 19:28 - r1.2 rstock01 Q) I cannot find my Blackboard class that I am supposed to be taking. Where is it? A) If you are looking for your class for the next semester, it will not get created ...   Change Quiz Settings 11 Feb 2008 - 19:30 - r1.2 rstock01 Q) How do I change the settings on my quiz (assessment)? A) There are a few options that you can change to make a quiz (assessment) more secure. You should change ...   Change the Default Font 16 Feb 2004 - 15:38 - r1.8 cswearin Q) How do I change the default font? A) The default font applies to new documents based on the active template. On the Tool Bar, select Format. Click Font. Select ...   Change the Margins 06 Feb 2004 - 19:13 - r1.6 lballs Q) How do I change the margins for just part of a document? A) Make sure that the cursor is where you want to start the changes for the margins. On the Tool Bar Choose ...   Charge Calls 01 Feb 2010 - 20:10 - r1.8 cswearin Q) How do I charge calls to my home number or a credit card? A) ## access code, 9, 0, area code, phone number. Wait for directions from your carrier.   Charts in Excel 12 Feb 2004 - 22:10 - r1.4 lballs Q) How do I create charts in Excel? A) To create charts in Excel: 1. Select Insert then Chart 1. Select the Chart Type 1. Click Next If preview chart looks the way ...   Check Voicemail or Change a Greeting While Off Campus 01 Feb 2010 - 20:24 - r1.3 cswearin Q) How do I check voicemail or change a greeting while off-campus? A) 1 Dial 788-7500 1 Once you hear the greeting begin press 1 Enter your ID which is your own personal ...   Check Voicemail While On Campus But Away From Your Desk 01 Feb 2010 - 20:24 - r1.3 cswearin Q) How do I check voicemail while on-campus, but away from my desk? A) 1 Dial 7XXX (Where XXX is your extension) 1 Once you hear the greeting begin press 1 Enter ...   Class Information for Faculty 11 Apr 2013 - 18:40 - r1.5 cswearin Q) How do I view my class schedules, student lists, and grade books? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010695   Clear Cache 19 Aug 2010 - 13:46 - r1.6 cswearin Q) I have been told to clear the cache. How do I do this? A) In Internet Explorer click Tools, then click Internet Options. On the General tab, click the Delete Files ...   Clear Deleted Email 02 Dec 2005 - 17:58 - r1.7 lballs Q) Is there a way to clean out the Delete folder similar to emptying the Recycle Bin in Windows? A) Click on the "Select All Displayed Messages" box at the top of ...   Combine Courses 16 Sep 2011 - 15:51 - r1.3 cswearin Q) Can I combine courses into one course? https://uafs.service-now.com/kb view.do?sysparm article KB0010387   Common Deans and Secretaries Forms 29 Sep 2008 - 13:36 - r1.6 cswearin Q) What Banner forms are common for Deans and Secretaries? A)The following forms are given to all Deans and Secretaries: GUAPSWD Change Password SCACRSE Basic Course ...   Common Faculty Forms 29 Sep 2008 - 13:37 - r1.6 cswearin Q) What Banner forms are common to Faculty? A) The following forms are typically given to Faculty: GUAPSWD Change Password SFAREGQ Registration Query SFASLST Class ...   Common Student Forms 06 Feb 2004 - 20:28 - r1.5 lballs Q) What are some of the most commonly used forms in the Banner Student Module? Commonly Used Banner Student Module Forms SSASECT Section Information SPAIDEN General ...   Common Student Forms Expanded 25 Feb 2005 - 19:56 - r1.9 cswearin Q) What is the function of the most commonly used forms in the Banner Student Module? Commonly Used Banner Student Module Forms with expanded information SFAREGQ ...   Compressed Folder 06 Feb 2004 - 20:30 - r1.5 lballs Q) How do I zip files in Windows XP? A) Windows XP has built-in file zipping abilities. This, in most cases, eliminates the need for third-party programs such as ...   Computer and Monitor Off 11 Jan 2010 - 14:23 - r1.9 cswearin Q) My computer will not power on or my monitor is black. What should I do? A) Check both the monitor and CPU for power lights. If the CPU or monitor does not have ...   Computer Locks Up 11 Apr 2013 - 19:08 - r1.8 cswearin Q) What should I do when my computer locks up? A) First try to do a warm boot (hold down Ctrl and press Alt & Del) to get the Close Program box. If there is an item ...   Contacted By Different Email 11 Feb 2008 - 19:34 - r1.4 rstock01 Q) Can I be contacted through a different email address? A) No. On average, an instructor has over 25 students in each web-based course. Faculty cannot control the ...   Convert Documents 09 Feb 2004 - 20:02 - r1.10 cswearin Q) How do I convert documents created in WordPerfect into Word? A) The best way to convert WordPerfect documents to Word is to do a "Save As" in WordPerfect. At the ...   Copy a Blackboard Course 11 Jan 2010 - 14:24 - r1.13 cswearin Q) How do I copy my old Blackboard course onto my new course? A) If you are the course's Designer, use the following instructions to copy your old course onto your ...   Course Content 11 Feb 2008 - 19:37 - r1.4 rstock01 Q) When I go to the course contents, I only see a few topics but I know there are more. Where are they? A) On the Course Contents page (or any other path page) there ...   Create an Envelope 16 Feb 2004 - 15:37 - r1.8 cswearin Q) How do I create an envelope in Word? A) Follow these steps: On the Tools menu, click Envelopes and Labels. Then click the Envelopes tab. Enter the address information ...   Create Columns 09 Feb 2004 - 22:13 - r1.8 lballs Q) How do I create columns in Word? A) To start columns in your document, follow these steps: Move the cursor to where you want the columns to start. Choose the Columns ...   Create Distribution List 02 Dec 2005 - 17:59 - r1.8 lballs Q) How do I create a distribution list in LionsLink's email? A) Add your contacts into the Address Book, click on the "New Group" icon. Select the people that you ...   Create Question Category 11 Feb 2008 - 19:37 - r1.2 rstock01 Q) How do I create a question category in Blackboard? A) Probably the easiest way to organize your quiz (assessment) is to have a separate category for each question ...   Create Questions 11 Feb 2008 - 19:38 - r1.2 rstock01 Q) How do I create quiz (assessment) questions in Blackboard? A) Now that your have your Categories created, you need to add questions to them. If you are on the ...   Create Quiz 11 Feb 2008 - 19:38 - r1.2 rstock01 Q) Now that I have created the categories and the questions, how do I create my quiz (assessment)? A) To create your quiz (assessment), you will need to have created ...   Create Tables 16 Feb 2004 - 15:37 - r1.9 cswearin Q) How do I create tables in Word? A) Place the cursor on the spot in the text where you want the table. Choose Table from the Tool Bar, and click on Insert Table ...   Creating an Event in LionsLink 07 Dec 2005 - 19:59 - r1.7 lballs Q) How do I create an event in LionsLink Calendar? A) Follow the directions below: A. Click the New Event icon from the View tab, or from one of the other views. ...   Cut Copy Paste 11 Apr 2013 - 19:08 - r1.14 cswearin Q) How do I Cut, Copy and/or Paste? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010728   Debug Errors 27 Aug 2009 - 15:41 - r1.4 cswearin Q) I receive debug errors when I try to access my LionsLink. What do I do? A) Debug errors can sometimes occur when you access LionsLink using Internet Explorer. ...   Delegate Group Maintenance 26 Jan 2006 - 17:24 - r1.2 cswearin Q) How do I delegate group maintenance in LionsLink? A) The Edit Member Profile screen lets a group leader or a course leader delegate group or course homepage management ...   Did Not Logoff 11 Feb 2008 - 19:39 - r1.7 rstock01 Q) What if I do not log off? A) If you do not log off, another person may come along to the computer you were using and be able to access your Blackboard account ...   Directory Assistance 10 Oct 2008 - 21:04 - r1.9 rstock01 Q) How do I call directory assistance? A) Dial: 9 (outside calling) 1 (long distance) 411, after which you will hear two beeps Long distance code, followed by pound ...   Duplicating Questions 11 Feb 2008 - 19:39 - r1.2 rstock01 Q) I want to use a question I already created, just change some information. How do I do this? A) Sometimes it's a lot easier to duplicate and change a question then ...   Email 06 Jan 2006 - 00:55 - r1.3 jmueller   Error Message 11 Jan 2010 - 14:28 - r1.5 cswearin Q) If I get an error message, what information do I need to provide to Technology Support? A) The first thing you need to do is write down the exact error message ...   Export Assessments 11 Feb 2008 - 19:40 - r1.3 rstock01 Q) How do I export assessments or questions from my Blackboard course? A) You need to use the Export button on the Assessments or Question Database screen. This will ...   Export Learning Modules 11 Feb 2008 - 19:42 - r1.3 rstock01 Q) How can I export a Learning Module from my Blackboard course? A) Use the Export button on the Learning Modules tool. In the course you are exporting the Learning ...   Financial Aid Status 11 Apr 2013 - 18:48 - r1.9 cswearin Q) How do I check my financial aid status in LionsLink? A) To check your financial aid status in LionsLink: 1 Click My Courses Tab 1 Click Student and Financial Aid ...   Find an Address 11 Feb 2008 - 19:43 - r1.7 rstock01 Q) How do I find the mail addresses of my classmates? A) In the message composition window, above the To: line, there is a button called Browse for Recipients . Clicking ...   Find and Replace 16 Feb 2004 - 16:23 - r1.7 cswearin Q) How do I use the Find and Replace Features in Word? A) Choose Edit from the Tool Bar . Click on Replace . In the find box, type what you want to find. In the Replace ...   Format Numbers in Excel 12 Feb 2004 - 22:12 - r1.3 lballs Q) How do I Format Numbers? A) To format numbers as fractions: 1. Select the cells you want to format. 2. On the Format menu, click Cells , and then click the Number ...   Formatting Features 09 Feb 2004 - 22:15 - r1.7 lballs Q) How do I use the Formatting Features in Word? A) On the Tool bar, select Help. Select Microsoft Word Help. Type Format in the space provided. Select the type of ...   Forward Mail 11 Feb 2008 - 19:46 - r1.6 rstock01 Q) Can I forward mail to another class member? A) Yes. Forwarding a message involves quoting the contents of a message and sending it to someone other than the sender ...   Grade Quick Install Instructions 11 Jan 2010 - 14:29 - r1.4 cswearin Q) How do I install GradeQuick? A) Contact Technology Support at 7460 and request access to GradeQuick. You must be a member of the GradeQuick group before you can ...   Grades in Blackboard 11 Feb 2008 - 19:49 - r1.7 rstock01 Q) I handed in an assignment or test a while ago, but I do not see my grade listed. Why not? A) Either the instructor has not finished marking the assignments, or ...   Groups 16 Jul 2008 - 19:24 - r1.3 cswearin Q) How do I request a group be created in LionsLink? A) To request a new group Click the Groups icon in the upper right corner of the LionsLink page. Click the Create ...   HTML Tags 11 Feb 2008 - 19:47 - r1.6 rstock01 Q) Can I use HTML tags in my messages? A) Yes. If you know how to use HTML tags, you can use them in your mail messages. If you don't know HTML, you can click on ...   Hardware 05 Jan 2004 - 19:48 - r1.2 judougla   Hardware Type 31 Oct 2003 - 19:48 - r1.5 jmueller View FAQs based on Hardware Type : CPU Keyboard Monitor Mouse Printer   Header or Footer 16 Feb 2004 - 15:54 - r1.7 cswearin Q) How do I add a header or footer to a Word Document? A) Choose the View from the Tool bar . Select the Header and Footer command. Click the Switch Between Header ...   Hide Unenrolled Students 11 Feb 2008 - 19:48 - r1.2 rstock01 Q) How can I hide the unenrolled students in my Blackboard Gradebook? A) Log into your Blackboard course and go to the Gradebook. Once you are in the Gradebook, click ...   How Do I Create a Chart in Excel 03 Feb 2004 - 20:44 - NEW lballs (Q) How do I create a chart in Excel? 1. Select Insert then Chart 1. Select the Chart Type 1. Click Next (If preview chart looks the way you want, data range is correct ...   How to Email Class in LionsLink 16 Sep 2011 - 16:38 - r1.8 cswearin Q) How do I e-mail a class or group in LionsLink? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   How to Get a LionsLink Login 11 Jan 2010 - 21:45 - r1.6 cswearin Students Logins and passwords for first-time University of Arkansas Fort Smith students may be picked up in several places. WATC will receive their information during ...   I Am Moving 11 Apr 2013 - 19:14 - r1.9 cswearin Q) I am moving. What do I need to do? A) Fill out the Guides.Moving Form .   INB 20 Jul 2005 - 20:05 - NEW jmueller FAQs about "":   Import and Export 16 Feb 2004 - 15:52 - r1.10 cswearin Q) How do I import and export files in Word? A) On the tool bar of Word click on Help . Click on Microsoft Word Help . In the window, type in Import or Export and ...   Import Materials Into a Course 14 Feb 2008 - 17:32 - r1.3 rstock01 Q) How do I import materials (questions, assessments or content) into my Blackboard Course? A) In order to import materials, the materials must be exported from another ...   Importing and Exporting Materials 11 Feb 2008 - 19:50 - r1.2 rstock01 Q) Where can I find instructions for exporting and importing content and materials into my Blackboard course? A) The topics listed here will walk you through the ...   Incorrect Java Version 20 Jun 2008 - 16:02 - r1.4 cswearin Q) I get a message in Blackboard that I do not have the correct version of Java and/or the My Computer icon will not load when I try to add an attachment. What can ...   Insert Graphics 16 Feb 2004 - 15:53 - r1.8 cswearin Q) Can I insert graphics in a Word document? A) Yes, by following these instructions: Position cursor in the spot where you want your picture. Choose Insert from ...   Inserting Columns and Rows in Excel 24 Feb 2004 - 15:54 - r1.4 cswearin Q) How do I insert columns and rows into an Excel Spreadsheet? A) Inserting Columns 1. To insert a single column, click a cell in the column immediately to the right ...   International Dialing 10 Oct 2008 - 20:59 - r1.3 rstock01 Q) How do I make an international call? A) Countries may vary, but the general procedure is: 0 9 for outside line 0 011 0 Country code may be two or three digits ...   Internet Explorer 14 Feb 2008 - 18:09 - r1.7 rstock01   Internet Performance 05 Dec 2005 - 21:59 - r1.8 lballs Q) Is there some fine tuning I can do to improve the performance of LionsLink? A) This document provides a list of suggestions that may help the performance of any ...   Join a Group 26 Jan 2006 - 17:23 - r1.2 cswearin Q) How do I join a group in LionsLink? A) The Group Guest View screen provides general information about a group and provides a link you can use to join the group ...   Keyboard 05 Jan 2004 - 19:53 - r1.2 judougla   Kicked Out of LionsLink 11 Jan 2010 - 15:01 - r1.9 cswearin Q) I have not been in LionsLink very long and my session expires. Why does this happen? A) After you first login to LionsLink you must click another tab then go back ...   Labels in Word 16 Feb 2004 - 16:31 - r1.8 cswearin Q) How do I do labels in Word? A) Main Document: Start a new document to create a new label, or open an existing document used previously to merge labels. Open the ...   Laser Printer Streaks 11 Jan 2010 - 14:37 - r1.7 cswearin Q) My laser printer is putting black streaks on the paper when it prints. What do I need to do? A) Replace the toner cartridge. If the printer still streaks after ...   Leave a Message Directly in a Voicemail Box While Off Campus 01 Feb 2010 - 20:25 - r1.3 cswearin Q) How do I leave a message directly in a voicemail box while off campus? A) 1 Dial 788-7500 1 Once you hear the greeting begin press 1 Enter your ID which is your ...   Leave a Message Directly in a Voicemail Box While On Campus 01 Feb 2010 - 20:20 - r1.2 eandreas Q) How do I leave a message directly in a voicemail box while on-campus? A) Dial 7XXX (Where XXX is the extension of the person you are calling to leave a message ...   LionsLink 30 Nov 2005 - 16:21 - NEW jmueller   LionsLink Chat Rooms 16 Sep 2011 - 16:37 - r1.10 cswearin Q) How do I use the LionsLink Chat Rooms? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   LionsLink Expired 02 Dec 2005 - 21:17 - r1.10 lballs Q) When I get the expire message, it says to "Click OK to continue". Why does it still log me out after I click OK? A) You have to click the "OK" button within a ...   LionsPass 06 Jan 2006 - 00:54 - r1.2 jmueller   LionsPass Invalid Birthdate Message 29 Feb 2008 - 21:53 - r1.2 rstock01 Q) LionsPass keeps giving me an "invalid birthdate" message, how do I fix this? A) To correct your data in our system, please contact Jenny Jones in the Records Office ...   Logging in and Using LionsLink 16 Sep 2011 - 16:42 - r1.13 cswearin Q) How do I log in and use FAQs.LionsLink? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010691 Click here for more information on Course Tools . ...   Logging Out of LionsLink 09 Dec 2005 - 17:47 - NEW jparke08 Q) How do I log out of LionsLink? A) To log out of any LionsLink pages other than Home, select the Exit icon. To log out of the Home page for LionsLink, select the ...   Login Procedure 06 Feb 2004 - 16:35 - r1.6 lballs Q) How do I login to Windows 2000/XP? Windows 2000/XP Login Instructions If this is the FIRST time you have ever logged into a Windows 2000/XP computer: 1 Put your ...   Logoff Instructions 11 Feb 2008 - 19:55 - r1.6 rstock01 Q) How do I log off? A) Click on the Log Out link at the top of any Blackboard page when you are finished. Please remember to do this everytime you are finished, ...   Macintosh 05 Jan 2004 - 20:05 - r1.2 judougla   Mail Merge 29 Feb 2008 - 21:53 - r1.11 rstock01 Q) How do I do a mail merge in Word? A) Open Word and then go to Tools , Letters and Mailings , Mail Merge . Mail Merge Steps: 0. Select Labels (or whatever type ...   Manage Course or Group Tools 16 Sep 2011 - 16:39 - r1.4 cswearin Q) How do I manage all of the Course or Group Tools? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Manage Groups 04 Jan 2006 - 18:58 - NEW lballs Q) How Do I Manage Group Membership In LionsLink? A) The Manage Members screen lets a group leader, course leader, or group or course member with delegated permission ...   McAfee Virus Scan 05 Jan 2004 - 19:58 - r1.2 judougla   Microsoft Excel 05 Jan 2004 - 20:01 - r1.2 judougla   Microsoft Word 05 Jan 2004 - 20:03 - r1.3 judougla   Monitor 05 Jan 2004 - 19:54 - r1.2 judougla   Mouse 05 Jan 2004 - 19:55 - r1.2 judougla   Multi Line 07 Mar 2001 - 21:10 - NEW jmueller The 2008 Multiline Phone "> The 2008 Multiline Phone The 2616 Multiline Phone "> The 2616 Multiline Phone   Navigate 16 Feb 2004 - 15:51 - r1.8 cswearin Q) How do I move around in a Word document? A) The most common way to move about in your document is to press the arrow keys. These are also called the cursor-control ...   Navigation Buttons 11 Feb 2008 - 19:56 - r1.6 rstock01 Q) I see more than one set of navigation buttons (back, forward, etc.). Which ones do I use? A) You should use the navigation buttons within Blackboard. Your browser ...   Netscape Navigator 11 Jul 2006 - 15:43 - r1.6 jmueller   Network 05 Jan 2004 - 19:45 - r1.2 judougla   No Dial Tone 01 Feb 2010 - 20:11 - r1.8 cswearin Q) My phone has no dial tone. What should I do? A) Check the connections at wall, base of set, and handset at both ends. Make sure that a "click" can be heard when ...   No Signal Input 06 Feb 2004 - 16:33 - r1.5 lballs Q) I get message 'No signal input' on my monitor. What is the problem? A) The monitor is not getting input from the CPU. Make sure that the CPU is powered on. If ...   Not Receiving Calls 01 Feb 2010 - 20:11 - r1.7 cswearin Q) I am not receiving incoming calls on my phone. What do I need to check? A) Check to be sure that the phone has not been forwarded. On digital (MultiLine) sets ...   Number Pages 16 Feb 2004 - 15:48 - r1.7 cswearin Q) How do I number pages? A) On the Tool Bar click on Insert . Click on Page Numbers . When the windows comes up, in the Position Box click the down arrow to select ...   Open Works Doc in Word 09 Jul 2007 - 21:16 - r1.2 jmueller Q) How do I open Works documents in Word? A) To open Works documents in Word use the instructions at the link below: http://support.microsoft.com/kb/315757/en-us ...   Operating System 31 Oct 2003 - 19:43 - r1.7 jmueller View FAQs based on Operating System : Macintosh Windows 95 Windows 98 Windows 2000 Windows XP Windows NT Other OS   Other OS 31 Oct 2003 - 19:53 - NEW jmueller   Other Software 31 Oct 2003 - 19:52 - NEW jmueller   Outlook 06 Jan 2006 - 00:55 - r1.3 jmueller   Post Files for Class or Group 16 Sep 2011 - 16:33 - r1.4 cswearin Q) How do I post files for my class or group? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Post Links for Class or Group 16 Sep 2011 - 16:32 - r1.4 cswearin Q) How do I post Links for my class or group? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Post News Articles for Class or Group 16 Sep 2011 - 16:31 - r1.5 cswearin Q) How do I post news articles for my class or group? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Post Photos for Class or Group 16 Sep 2011 - 16:32 - r1.5 cswearin Q) How do I post photos for my class or croup? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Printer 05 Jan 2004 - 19:56 - r1.2 judougla   Printing to a Network Printer or Copier 29 Feb 2008 - 20:30 - r1.2 rstock01 Q) How do I print to a network printer or copier? The instructions listed on this page are for $IF() . If you would like to see the instructions for a different type ...   Problem Type 31 Oct 2003 - 19:45 - r1.5 jmueller View FAQs based on Problem Type : Email Hardware Network Security Software Telephone   Public Bulletin Boards 02 Dec 2005 - 18:10 - r1.8 lballs Q) Are there public bulletin boards on LionsLink? A) At this time, LionsLink does not have any public bulletin boards. LionsLink does provide a small bulletin board ...   Purchase Information 11 Apr 2013 - 19:15 - r1.6 cswearin Q) I want to purchase new computer hardware or software. What do I need to do? A) Complete the areas on the Main.Problem Request form with as much information as ...   Quote Marks Straight Up 16 Feb 2004 - 15:47 - r1.7 cswearin Q) Why are my quote marks straight up instead of curly? A) Because you do not have smart quotes selected for your quote marks. To turn on smart quotes, follow these ...   Remove Course From Consolidated Course 16 Sep 2011 - 16:13 - r1.3 cswearin Q) Can I remove a course from a consolidated course? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010727   Remove Course or Group Tools 16 Sep 2011 - 16:40 - r1.6 cswearin Q) What if I don’t want one or all of the Course or Groups Tools to be available in my course or group? A) https://uafs.service-now.com/kb view.do?sysparm article ...   Request a Group Be Created in LionsLink 26 Jan 2006 - 17:28 - r1.4 cswearin Q) How do I request a group be created in LionsLink? A) To request a new group Click the Groups icon in the upper right corner of the LionsLink page. Click the Create ...   Reread Messages 11 Feb 2008 - 20:19 - r1.7 rstock01 Q) Can I reread messages that I sent to someone? A) Yes. When you are in your Mail in Blackboard, click on the Sent Mail folder to see a list of messages that you ...   Reset Course 11 Feb 2008 - 20:20 - r1.4 rstock01 Q) How do I remove all email messages, discussions, or other portions of my course? A) As of WebCT (Blackboard) 6.0 you can no longer reset your course. You should ...   Reset Network Printer 26 Apr 2001 - 19:15 - r1.3 cswearin Q) How do I reset the Network printer? A) First, turn off the power to the printer. Then unplug the power cable from the LAN (local area network) Box attached to the ...   Resize Columns in Excel 24 Feb 2004 - 16:09 - r1.4 cswearin Q) How do I resize columns in Excel? A) To resize columns in Excel: 1. Place your mouse over the line to the right side of the column heading until the cursor becomes ...   Reveal Codes in Word 12 Feb 2004 - 22:33 - r1.9 lballs Q) Is there a Reveal Codes in Word like there is in WordPerfect? A) Not in so many words. But you can do the following: On the Help menu, click What's This . Click ...   SBC Browser Issue 29 Feb 2008 - 22:02 - r1.2 rstock01 Q) Why am I unable to access LionsLink using SBC's web browser? A) There is an issue with SBC's web browser and LionsLink. If you have Internet Explorer on your computer ...   SSL Connection Failed X509 Error 11 Apr 2013 - 18:57 - r1.4 cswearin Q) When I try to connect to Internet Native Banner (INB), I get an error "SSL handshake failed: X509CertChainInvalidErr". How do I fix this? A) This error is can ...   SSL Warning in Internet Native Banner 11 Apr 2013 - 18:57 - r1.2 cswearin Q) When I go to Internet Native Banner (INB), I get an SSL warning that the certificate used was not trusted by my web browser. What does this mean and can I fix ...   Save Mail Message 11 Feb 2008 - 20:21 - r1.6 rstock01 Q) Can I save my message and finish it later? A) Yes. If you do not want to send a message immediately after you compose it, you can save it as a draft by clicking ...   Search for Files 11 Apr 2013 - 19:08 - r1.10 cswearin Q) How do I search for files in Word? A) Click the Start button on bottom of the screen. Click on Search and select All Files and Folders . If you know the name of ...   Sebastian Commons Wireless 18 Jan 2007 - 16:38 - NEW jparke08 Q) I live at Sebastian Commons and my wireless laptop keeps trying to connect to the school's wireless network. What can I do? A) Click on Start Click on Control ...   Section Break 09 Feb 2004 - 22:18 - r1.6 lballs Q) What is a section break? A) You can use a section break when you want to apply different types of formatting to several parts of a document. You can put in different ...   Security 05 Jan 2004 - 19:49 - r1.2 judougla   Security Warning Box 16 Sep 2011 - 15:50 - r1.2 cswearin Q) When I try to access LionsLink I get the following message: “Security Warning. The current Web page is trying to open a site in your Trusted sites list. Do you ...   See List of Class or Group Members 16 Sep 2011 - 16:38 - r1.5 cswearin Q) How do I see a list of my class or group members? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Send Announcement to Class or Group 16 Sep 2011 - 16:31 - r1.6 cswearin Q) How do I send or delete an announcement to my class or group? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Send Spam to Junk Email Folder 16 Jul 2010 - 18:00 - r1.3 csloan Q) How do I send spam to my Junk E-mail folder? A) In Outlook: 1 Click Tools > Rules and Alerts 1 Click the New Rule button 1 Under 'Start from a blank rule' Select ...   Shared Designers 11 Jan 2010 - 14:39 - r1.5 cswearin Q) I would like another instructor to be able to access my course as a designer. How can I do this? A) As of WebCT (Blackboard) 6.0 you can no longer add other Designers ...   Single Line 31 Oct 2003 - 23:00 - r1.2 vchapman The 8033 Single line phone "> The 8033 Single line phone   Software 05 Jan 2004 - 19:47 - r1.2 judougla   Software Costs 11 Jan 2010 - 14:40 - r1.8 cswearin Q) I want to have some software installed, what is the cost? A) Banner site license Grade Quick site license Sophos site license MS Office (includes Publisher) contact ...   Software Type 27 Aug 2009 - 19:01 - r1.13 eandreas View FAQs based on Software Type : Banner Blackboard Learning System Internet Explorer LionsLink LionsPass McAfee VirusScan Microsoft Excel Microsoft Word Netscape ...   Sort in Word 16 Feb 2004 - 16:30 - r1.7 cswearin Q) How do I sort in Word? A) To sort information that is delimited by spaces, follow these steps: Confirm that each row contains the same number of fields. For example ...   Sorting in Excel 25 Feb 2004 - 20:06 - r1.4 lballs Q) How do I sort an Excel spreadsheet? A) To sort rows in ascending order based on the contents of one column. 1. Click a cell in the column you want to sort by. ...   Speed Up or Slow Down Voicemail 11 Feb 2010 - 15:27 - NEW cswearin Q) How do I speed up or slow down a voicemail message? A) Press “6” while the message is playing to make the message play faster. Press “4” while the message is playing ...   Spell Check 09 Feb 2004 - 22:16 - r1.5 lballs Q) How do I Spell Check my document? A) Save your document before Spell Checking. Click on ABC on the Tool Bar and follow instructions.   Student Account Status 11 Apr 2013 - 18:52 - r1.8 cswearin Q) How do I look at my student account status in LionsLink? A) To find your account status in LionsLink: 1 Click My Courses Tab 1 Click Student and Financial Aid ...   Student Login for Library 10 May 2004 - 21:09 - NEW vchapman Q) How do I log into Boreham Library database? A) Follow the directions below: You must know your UA Fort Smith student number to access the Library database. 16 ...   Student Login for LionsLink 08 Dec 2005 - 19:55 - r1.6 cswearin Q) How do I log in into LionsLink? A) Follow the directions below: You must have a UA Fort Smith student user name and password to access LionsLink. 8 Open Internet ...   Student Login for Windows 28 Dec 2004 - 19:49 - r1.2 cswearin Q) How do I log into Windows? A) You must have a UA Fort Smith student user name and password to access the networked computers in any campus lab. 1 Pick up username ...   Student Schedules 11 Apr 2013 - 18:56 - r1.9 cswearin Q) How do I view my class schedule in LionsLink? A) To view your class schedule in LionsLink: 1 Click My Courses Tab 1 Click Student and Financial Aid in the left ...   Students By Major 05 Jun 2008 - 18:25 - NEW cswearin Q) How can I print students by major? A) To print students by major use the instructions below: SWRMAJR Print Students by Major Prints a report of students who are ...   Submitting Grades in LionsLink 16 Sep 2011 - 16:29 - r1.10 cswearin Q) How do I submit my grades in LionsLink? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010695   Subscript and Superscript 16 Feb 2004 - 16:26 - r1.6 cswearin Q) How do the Subscript and Superscript features in Word? A) Ctrl+Shift+EQUAL turns on superscripted text and Ctrl+EQUAL turns on subscripted text.   Table of Contents 09 Feb 2004 - 22:19 - r1.6 lballs Q) How can I create a table of contents in Word? A) There are two ways to mark table of contents items: you can create a custom menu command, or you can use the keyboard ...   Teaching Assistants 11 Feb 2008 - 20:45 - r1.3 rstock01 Q) How can I add a Teaching Assistant to my course? A) To add a teaching assistant to your Blackboard course: 1 Log into Blackboard and open your course. 1 Click ...   Telephone 11 Feb 2010 - 16:11 - r1.5 cswearin UA Fort Smith Cisco IP Phone Shortcut Guide UA Fort Smith Cisco IP Phone Quick Reference Guide   Text Next to a Picture 16 Feb 2004 - 16:25 - r1.8 cswearin Q) How do I put text next to a picture imported into the document? A) Insert the picture where you want it On the Tool Bar select Insert , then Picture , then select ...   Type International Characters 09 Feb 2004 - 22:17 - r1.6 lballs Q) How do I type international characters in a document? A) Use the chart below to type international characters. To produce Press À, È, Ì, Ò ...   Updating Java 05 Mar 2008 - 20:03 - NEW rstock01 Q) I am getting a message that my Java Runtime Environment is out-of-date when I try to access Blackboard. How can I get an updated version? A) Click Start Click ...   Using Blackboard Chat 11 Feb 2008 - 20:48 - r1.3 rstock01 Q) How do I use chat in Blackboard? A) Chat allows you and your instructor to have real-time conversations. There are four chat rooms and one general chat room for ...   Using Blackboard Mail 11 Feb 2008 - 20:49 - r1.4 rstock01 Q) How do I use Blackboard mail? A) Mail allows you and your instructor to send, receive, reply, and forward mail messages to others in the course. You can also store ...   Using Course Tools in LionsLink 11 Apr 2013 - 19:16 - r1.11 cswearin Q) How do I use Course Tools in LionsLink? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Using Groups Tools in LionsLink 26 Jan 2006 - 16:24 - r1.2 cswearin Q) How do I use Groups Tools in LionsLink? A) Follow the instructions below: A. Sign on to LionsLink . B. Click the Groups icon. C. Select the group that you wish ...   Using the Message Board in LionsLink 16 Sep 2011 - 16:34 - r1.7 cswearin Q) How do I use the message board in LionsLink? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010697   Viewing Personal Pay Benefits and Deduction Information 16 Sep 2011 - 16:48 - r1.10 cswearin Q) How do I see my personal pay, benefits and deduction information? A) https://uafs.service-now.com/kb view.do?sysparm article KB0010699   Virus Scan 11 Apr 2013 - 19:10 - r1.8 cswearin Q How do I virus scan my computer? A) Click Start, Programs, and Network Associates. Then move the mouse pointer to the right and select VirusScan On-Demand. Make ...   Voice Mail 01 Feb 2010 - 20:12 - r1.3 cswearin Q) How do I access voice mail remotely with the new phone system? A) 0 To access voice mail when you are away from your desk the easiest method is to dial 7500 or ...   Web Form 11 Apr 2013 - 19:08 - r1.10 cswearin Name Type Size Values Tooltip Message Question text 40 ProblemType checkbox 2 Email, Hardware, Network, Security, Software, Telephone HardwareType checkbox 3 CPU ...   Web Home 11 Apr 2013 - 19:10 - r1.20 cswearin To search the list of Frequently Asked Questions maintained by Technology Support, select the type of problem that you are looking for from the lists below. Search ...   Web Index 04 Dec 2000 - 18:40 - r1.2 jmueller   Web Pages Disappearing 29 Sep 2008 - 13:43 - r1.2 cswearin Q) My web pages keep disappearing when I click on a link in another program. How can I fix this? A) Choose your browser and follow the instructions listed below. ...   Web Preferences 12 May 2004 - 20:42 - r1.21 jmueller   Web Search 05 Nov 2003 - 17:27 - r1.10 jmueller Simple search: Topic text (body)     Search all Main Common Questions Guides System Status areas Topic name Advanced search: Topic text (body)     ...   What Are Some of the Features LionsLink Offers 27 Aug 2009 - 15:47 - r1.4 cswearin Q) What are some of the features LionsLink offers? A) LionsLink offers several features that allow you to interact with the users of LionsLink, Some of the features ...   Windows 05 Jan 2004 - 20:00 - r1.3 judougla   Windows 2000 05 Jan 2004 - 20:07 - r1.2 judougla   Windows 98 05 Jan 2004 - 20:07 - r1.2 judougla   Windows NT 05 Jan 2004 - 20:08 - r1.2 judougla   Windows Shortcuts 11 Apr 2013 - 19:08 - r1.7 cswearin Q) What are some shortcuts that I can use in Windows? A) This is a list of various Windows shortcuts: Activate the menu bar in programs F10 Carry out the corresponding ...   Windows XP 05 Jan 2004 - 20:09 - r1.3 judougla   Word Shortcuts 06 Feb 2004 - 20:35 - r1.5 lballs Q) What keyboard shortcuts can I use in MS Word? A) This is a list of various Microsoft Word shortcuts: To Press Create a new document CTRL+N Open a document CTRL ...   Number of topics: 221 Back to the top Search | Index

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